The IT Support Officer Concern Worldwide Ireland role is a permanent NGO job in Dublin offering a salary up to €40,335. This opportunity is ideal for early-career IT professionals who want to build technical support experience while contributing to global humanitarian work.
Quick Facts
- Host Country: Ireland (Dublin).
- Salary: €36,301 – €40,335 per year.
- Job Type: Permanent Full-time (Hybrid).
- Deadline: 3 March 2026.
About the IT Support Officer Concern Worldwide Ireland Role
The Concern Worldwide IT Support Officer position supports the daily technical operations of an international humanitarian organisation working to end extreme poverty.
Based in Dublin, the role provides frontline IT assistance to staff across office and remote environments. The IT Support Officer ensures reliable access to essential tools such as Microsoft 365, communication systems, devices, and networks.
This is a hands-on technical support role within a mission-driven NGO environment. You will help maintain IT systems that enable humanitarian programmes worldwide, including emergency response operations and field teams.
The position also offers exposure to global NGO IT systems, hybrid infrastructure, and international collaboration across Ireland, the UK, and overseas offices.
Expert Tip: If you are interested in more international NGO opportunities, don’t miss the WACSI Research Fellowship 2026 for West African researchers.
Eligibility Criteria
To apply for the IT Support Officer Concern Worldwide Ireland role, you should:
- Have at least 1 year of experience in IT support or helpdesk
- Have experience supporting Windows environments
- Understand PC, laptop, printer, and network troubleshooting
- Be comfortable supporting Office 365 or similar tools
- Have strong customer service and communication skills
- Be adaptable and eager to learn new technologies
- Be willing to travel occasionally for support assignments
- Have excellent English communication skills
- Be eligible to work in Ireland
Desirable:
- Knowledge of Office 365 administration or Azure AD
- Experience in NGO or international environments
Benefits
The IT Support Officer Concern Worldwide Ireland job offers:
- Salary: €36,301 – €40,335 per year
- Permanent full-time contract
- Hybrid working arrangement
- International NGO career experience
- Exposure to global humanitarian IT systems
- Professional development opportunities
- Collaborative and mission-driven workplace
Application Process
Follow these steps to apply for the IT Support Officer Concern Worldwide Ireland position:
- Prepare your CV (Resume)
- Write a cover letter explaining your IT support experience
- Highlight troubleshooting, systems, and customer support skills
- Submit your application through the Concern careers portal
- Await shortlisting and interview contact
NOTE: Applications are reviewed continuously and may close early.
How to Apply
If you are an early-career IT professional seeking meaningful work in the humanitarian sector, the IT Support Officer Concern Worldwide Ireland role is an excellent opportunity. Ensure you have your CV and cover letter ready before the March 3, 2026, deadline.
For more details on the terms and conditions, you can view the official job description here.
